Friday, September 21, 2007

Our Residents

I hate our tenants. They are angry, confrontational and just plain bored.

Yesterday, I got 2 calls from a resident wondering if she had to sign anything for her rent increase AFTER SHE HAD GOTTEN THE ANSWER FROM THE PROPERTY MANAGER!

Today, I was yelled at for 10 minutes regarding a refund of twenty dollars. Why do I get yelled at? I tell them the situation, they don't like it. I try to placate them, use calming words, they don't like it. So they yell. And hang up on me. which I like, because it gets them off the phone.

I am expecting about 2 more angry calls from that bitch.

And they threaten to go over my (piddly) head. To whom? The next person in line will just tell them what I did. I hate today.

At least I have a girl's night to look forward to with Vieve. And a date and Harry Potter book club.


At 6:07 PM , Anonymous Anonymous said...

I find if you use your inside voice and truthfully tell them what's going on, they might and I mean might settle down. You do the best you can do and that is all you can do. You are doing a great job under the circumstances. It's never easy dealing with flakes. MOM

At 7:46 AM , Blogger HelloBettyLou said...

They don't settle, they want what they want and they want it now. But I can handle them.


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